Privacy Policy

1. Introduction

ANAX Capital Markets LTD (Registration No. 2025-00168) is a company registered in Saint Lucia, with its registered office at:

Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros Islet, Saint Lucia.

The Company is incorporated under the International Business Companies Act (Cap. 12.14) as a limited liability international business company.

ANAX Capital Markets LTD is committed to protecting the privacy and safeguarding the personal data of its clients, including Retail Clients, Professional Clients, Eligible Counterparties, and visitors to its website.

Your privacy is important to us. This Privacy Policy explains how we collect, use, process, store, disclose, and protect your personal data when you use our products, services, or visit our website.

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at : [email protected]

2. What Kind of Personal Data Do We Collect?

• Identity Data (e.g., full name, date of birth, nationality, tax number, identification documents)
• Contact Data (e.g., email address, telephone number, residential address)
• Screening Data (e.g., political background, sanctions, criminal records, and adverse media checks)
• Risk Assessment Data (e.g., client risk score and categorization)
• Economic and Appropriateness Data (e.g., income, source of income, investment experience, trading objectives)
• Financial Data (e.g., bank account and payment details)
• Transaction Data (e.g., payments, trading activity)
• Technical Data (e.g., IP address, login data, browser type, device information)
• Communication Data (e.g., chats, emails, call recordings)
• Profile Data (e.g., username, preferences, feedback, survey responses)
• Usage Data (e.g., user session information, interactions with our services)

3. Purposes for Processing Data

We process personal data for the following purposes:

• Account creation and identity verification
• Providing services and processing transactions
• Fraud prevention and risk management
• Marketing and service improvements
• Legal and regulatory compliance

4. Cookies

We use cookies to enhance user experience.

5. Data Sources

We collect personal data from the following sources:

• Direct interactions (e.g., account registration, service usage, customer support inquiries)
• Third parties (e.g., financial institutions, KYC service providers, analytics vendors)
• Automated technologies (e.g., cookies, log files)

6. Automated Decision-Making

We may use automated processing for:

• Client risk profiling and categorization
• Fraud prevention
• Economic suitability assessments

You have the right to object to automated decision-making under applicable laws.

7. Data Protection Measures

We implement technical and organizational measures to protect your data from loss, misuse, and unauthorized access.

8. Data Retention

We retain personal data for a minimum of 10 years after the end of the business relationship, in accordance with regulations.

9. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Withdraw consent and request data deletion
• Restrict or object to data processing

10. Data Sharing & Transfers

We may share your data with the following entities:

• Regulatory Authorities & Government Entities: Where required by applicable laws, regulations, or legal processes.
• Financial Institutions & Payment Service Providers: To facilitate transactions and ensure secure payment processing.
• Affiliated Companies & Business Partners: To support operational activities and enhance our services.
• Identity Verification & Screening Service Providers: To conduct Know Your Customer (KYC), Anti-Money Laundering (AML), sanctions screening, and risk assessment checks.
• Cloud Hosting & IT Service Providers: To securely store, process, and manage personal data.
• Marketing & Analytics Service Providers: To improve our marketing communications, website performance, and customer experience.
• Anti-Fraud & Security Service Providers: To detect, investigate, and prevent fraudulent or unauthorized activities.
• Legal, Compliance & Professional Advisors: To obtain legal, regulatory, audit, or other professional advice and support.
• Customer Support & Communication Service Providers: To facilitate customer support and service-related communications.
• Cross-Border Data Transfers: Where necessary, we may transfer your personal data to jurisdictions outside your country of residence. Such transfers will be carried out in accordance with applicable data protection laws and appropriate safeguards will be implemented to protect your personal data.

11. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be published on our website.

12. Contact Information

For any questions about this Policy or your personal data, contact us at: [email protected]